We have worked with EF Healthcare for many years. With a large annual spend on food procurement, we need a partner who can be agile and understand our business.
I recommend working with EF Healthcare as a committed and reliable partner food procurement. EF Healthcare are always well informed, listen carefully, and takes a genuine interest in our business so that we can deliver what our clients need.
EF Healthcare support is valuable. They go the extra mile to help HC-One deliver best quality meals to Residents. They are resourceful, and in complex or difficult situations I can rely on them for support to get results. Covid-19 has brought a particularly challenging period with all markets, including food prices moving on a daily basis.
The support from EF Healthcare has been exceptional even through their own challenge of getting their team working remotely. The daily calls have been well handled and informative giving us the picture required to make informed decisions. As always this is highlighting the great partnership working between our two companies.
Michael Robson, Head of Procurement, HC-One
When we found EF Healthcare we were delighted to discover a system that had been designed with our industry in mind – a system that allowed us to create consistency in our service offering whilst also allowing our catering staff the freedom and flexibility to cater for specific requirements within the individual homes.
At a management level the system has provided us with some great insight across the whole estate.We can see spend per home, what meals are being chosen and keep an eye on budgets. Important to us as a business moving forward, is the allergen information it provides us with. When Natasha’s Law comes into force next year it is going to throw a real spotlight on this issue again. we are very pleased by how it is working for us.
CaterCloud is a food service software system that is designed with the needs of residential homes in mind. I would recommend CaterCloud to other homes who want to achieve consistency, flexibility and compliance in one great solution.
Gavin Henderson - Head of Facilities Management Services, Shaw Healthcare
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